I purchased ExpertPDF Ultimate on 22 December 2016. I carried out the first install today, but the product refuses to activate. It is not an issue with anti-virus protection, because the product is able to connect with the licence server to produce a free Create code, and the same problem occurs when I disable Kaspersky. This is the first install so it not an issue with too many installations. What do I do to get the functionality I have paid for?
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